Last updated: 14 August 2026 · Website: kohinoortravels.co.uk
Kohinoor Travels (“we”, “us”, “our”) respects your privacy. This policy explains what data we collect when you use our website or contact us, why we use it, and your rights under UK GDPR and the Data Protection Act 2018.
1. Who we are
The data controller is Kohinoortravels Ltd (trading as Kohinoor Travels), company no. 15797773, registered in England and Wales. Contact: info@kohinoortravels.co.
2. What we collect
- Enquiry details — name, email, phone, travel dates, destination interest, and message content you send via our form or email.
- Booking details — when you book, passport names, dates of birth, preferences, and payment-related references as needed to arrange travel (payment card data is handled by your bank/payment provider where applicable).
- Technical data — IP address, browser type, device, and pages visited (if analytics or hosting logs are enabled).
- Cookies — see our Cookie Policy.
3. Why we use your data
- To respond to enquiries and provide quotes
- To arrange and manage bookings with airlines, hotels and suppliers
- To send booking confirmations and travel updates
- To improve our website and services
- To meet legal, accounting and fraud-prevention duties
We rely on one or more of: performance of a contract, legitimate interests (running a travel business and improving our site), consent (where required), and legal obligation.
4. Sharing your data
We may share relevant details with airlines, hotels, transfer companies, insurers, and other suppliers needed to deliver your trip. We may also use trusted IT/hosting providers. We do not sell your personal data.
5. International transfers
Travel often requires sharing data with suppliers outside the UK. Where we do, we take appropriate steps to protect your information as required by UK law.
6. How long we keep data
Enquiry data is kept as long as needed to handle your request and for a reasonable follow-up period. Booking and financial records are kept for the period required by law and our accounting needs, then securely deleted or anonymised.
7. Your rights
You may ask to access, correct, erase, restrict or object to certain processing, and request data portability where applicable. Contact info@kohinoortravels.co. You can also complain to the UK Information Commissioner’s Office (ICO).
8. Children
Our services are aimed at adults arranging travel. If a booking includes children, we only process their details as needed for the booking, provided by a parent or guardian.
9. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.